Customer Service Advisor

Customer Service
Hinckley
May 6, 2025
£26000 / year
Permanent
Urgent
Apply Now

Apply for this job

Job Description

FT Recruitment are currently recruiting for Customer Service Advisor to join our client based in Hinckley on a permanent basis.

Our client are one of the UK’s fastest growing, independently owned Used Car Supermarket. Having vast experience and knowledge within the industry and a great selection of used cars to suit every need and budget.

This is an excellent opportunity to join a fast-growing team who are striving for continual improvement.

Customer Service Advisor Job Benefits:

  • £26,000 per annum
  • 42.5 Hour Contract working 5 Days a Week on a shift pattern – Monday-Friday 10am-7pm, Saturday 10am-6pm and Sunday 10am-4pm
  • 28 Days Holiday
  • Uncapped Commission Earnings – OTE can be up to £42k

Customer Service Advisor Job Details:

  • Handle inbound and outbound calls with customers, providing excellent customer service and ensuring their queries are addressed.
  • Assist customers in completing finance applications, ensuring accuracy and attention to detail.
  • Take deposits from customers and manage financial transactions efficiently.
  • Work towards the main goal of booking quality appointments at our 8 dealerships across the UK.
  • Maintain a high level of product knowledge to effectively promote our range of vehicles and services.
  • Meet and exceed sales targets, contributing to the overall success of the team and the company.

Customer Service Advisor Person Specification:

  • 1-year minimum previous experience in a tele sales, preferably also motor trade experience but not essential.
  • Excellent verbal communication skills with a friendly and persuasive approach.
  • Strong negotiation and objection-handling abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks effectively.
  • Attention to detail and accuracy when handling customer data and financial transactions.
  • A passion for the motor trade industry and enthusiasm for learning about our vehicles.

For more information get in touch with FT Recruitment on 01530 444840.

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Additional pay:

  • Bonus scheme
  • Commission pay

Benefits:

  • Canteen
  • Company events
  • Free parking
  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability